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Privacy Policy

This policy explains what personal data this site collects, how it is used, how long it is kept, and the rights you have as a UK resident under UK GDPR and the Data Protection Act 2018.

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Who processes your data

The data controller for this site is Cross Signal Media Ltd, a company registered in England and Wales under Companies House number 14208956, with registered office at Suite 3, 27 Tariff Street, Manchester M1 2FF, United Kingdom. The company is registered with the Information Commissioner’s Office under reference ZB756482.

What personal data we collect

This site collects a limited set of data. When you use the contact page to send a message, we receive the name and email address you provide plus the content of your message. When you visit any page, our server logs record your IP address, browser type, referring URL, and timestamps as part of standard web analytics. Cookies set by the site and by embedded third parties may collect further data on browsing behaviour; the cookie policy on this site sets out the specifics.

We do not collect payment card details on this site, we do not process gambling transactions, and we do not knowingly collect any data from persons under the age of 18.

Lawful basis for processing

We process data under the lawful bases set out in Article 6 of UK GDPR. Contact-form data is processed on the basis of legitimate interest in responding to your enquiry. Analytics data is processed on the basis of consent given through the cookie banner. Server-log data necessary for site operation and security is processed on the basis of legitimate interest.

How long we keep data

Contact-form correspondence is retained for 24 months from the date of the last exchange, after which it is deleted. Analytics data is retained in aggregated form for 26 months, in line with Google Analytics 4 defaults. Server logs are retained for 90 days for security review, then deleted.

Who we share data with

We use third-party service providers for hosting, analytics, and email delivery. Site hosting is provided by Fasthosts Internet Ltd. Analytics uses a self-hosted or privacy-respecting third-party service. We do not sell your data. We do not share your data with gambling operators. Where you follow an outbound link from this site to an offshore casino, the destination site’s own privacy policy governs any data collected there.

Your rights under UK GDPR

You have the right to access the personal data we hold about you, to have it corrected if it is inaccurate, to have it erased in most circumstances, to restrict processing, to object to processing based on legitimate interest, and to receive your data in a portable format. To exercise any of these rights, use the contact page on this site. We respond to verified requests within one month.

Complaints

If you are dissatisfied with how we handle your data, you have the right to complain to the Information Commissioner’s Office at ico.org.uk or by post to Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF. Our ICO registration is ZB756482.

Changes to this policy

We may update this policy from time to time to reflect changes in our processing activities or changes in UK data-protection law. The date of the most recent revision appears at the top of this page. Material changes will be announced on the site homepage.